Return and Refund Policy
Due to the custom nature of our products, we unfortunately cannot offer returns or refunds. However, for any order with a Lifesize or Bitesize prop from the 'Lifesize Props and Bitesize Props' tabs, we will process a refund up to 7 days after an initial order is placed. For non-preorders, after 7 days your prop order will be classified as in-production and cannot be changed. For preorders, up to 14 days. If there are any problems with any of our products, please contact us immediately so we can help. We take pride in staying in touch with customers, so you will hear back from us quickly!